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A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Arguably the greatest science fiction writer who ever lived, Isaac Asimov alsopossessed one of the most brilliant and original minds of our time. Hisaccessible style and far-reaching interests in subjects ranging from science tohumor to history earned him the nickname "the Great Explainer." "I.Asimov" is his personal story--vivid, open, and honest--as only Asimovhimself could tell it.Here is the story of the paradoxical genius who wrote of travel to the starsyet refused to fly in airplanes; who imagined alien universes and vast galacticcivilizations while staying home to write; who compulsively authored more than470 books yet still found the time to share his ideas with some of the greatminds of our century. Here are his wide-ranging thoughts and sharp-eyedobservations on everything from religion to politics, love and divorce, friendship and Hollywood, fame and mortality. Here, too, is a rivetingbehind-the-scenes look at the Developing Your Conflict Competence: A Hands-on Guide for Leaders, Managers, Facilitators, and Teams download ebook pdf varied personalities--Campbell, Ellison, Heinlein, Clarke, del Rey, Silverberg, and others--who along with Asimov helpedshape science fiction.As unique and irrepressible as the man himself, "I. Asimov" is the candidmemoir of an incomparable talent who entertained readers for nearly half acentury and whose work will surely endure into the future he so vividlyenvisioned.

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Author: Craig E. Runde,Tim A. Flanagan
Number of Pages: 280 pages
Published Date: 12 Mar 2010
Publisher: John Wiley and Sons Ltd
Publication Country: Chichester, United Kingdom
Language: English
ISBN: 9780470505465
Download Link: Click Here
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